Frequently asked questions
What is your return policy?
Return Policy
We offer a 30-day return policy on all orders. This means you have 30 days from the date you received your order to submit a return request.
Return Conditions
Item must be in the same condition that you received it, unworn or unused, with all original packaging.
No Restocking Fee
We want you to be fully satisfied with your purchase and do not impose any restocking fee in the event you would like to return your order.
You can read our full policy on our Returns/Exchanges Page
How long does shipping take?
We are committed to providing efficient and reliable delivery service for your order.
Once you place an order on our website, our team will immediately begin processing it.
Order Processing Time: 0-1 business days
Transit Time: 2-5 business days
Do you accept size exchanges?
If your order doesn't fit as expected, simply follow our return process and let us know which size you'd like to exchange it for.
Once we receive your return, we'll process your exchange and ship the new size to you at no additional shipping cost.
Please note that exchanges are only available for the same item in a different size.
What materials are your jewelry made from?
Each piece is crafted from 316L stainless steel, water resistant, and designed for everyday wear.
Will my jewelry tarnish or rust?
316L stainless steel is highly resistant to tarnishing and corrosion with normal wear.